IT Officer

Job Description

Responsibilities

• Provide technical support and troubleshooting for online platforms, desktop computers, and printers.
• Handle various information technology tasks as required.
• Collaborate with team members to resolve technical issues and improve IT systems.
• Maintain and manage IT equipment and software.
• Implement and maintain security protocols to safeguard company data.
• Assist with the setup and maintenance of network infrastructure.
• Conduct regular system updates and backups.
• Develop and maintain technical documentation for IT processes and systems.
• Support end-users by addressing technical inquiries and providing solutions.

Qualifications

• Proficiency in technical support and troubleshooting.
• Proficiency in graphic design.
• Programming experience.
• Excellent problem-solving and communication skills.
• Ability to work independently and collaboratively in a team environment.
• Relevant IT certifications are a plus.
• Strong attention to detail and organizational skills.