Ubah Fustinus
About Candidate
I am a passionate and ambitious Tech, Design, IT, Network and Management professional with over 5 years of experience. Driven by market needs, I am dedicated to delivering experiences that are rooted in present realities. My approach focuses on identifying and providing what customers want rather than merely relying on available resources. I have had the opportunity to work with diverse industries that has given me unique and comprehensive insights into the tech environment covering all aspects of operations including design, management, IT support, training, customer service, online user onboarding, market research, back office, internal processes, business strategy, product marketing, help desk, and channel management. I am quick to grasp new ideas and concepts, I excel at developing innovative and creative solutions to problems. I possess exceptional communication skills and have a reputation for “thinking outside the box” when strategizing alternative ways to solve issues. I have a keen interest in exploring new business growth strategies and staying abreast of trends that can be adopted from other industries to benefit the tech environment in Nigeria and Africa as a whole.
Location
Work & Experience
• I bridge the gap between stakeholders, third-party suppliers, operational requirements, and the tech/dev teams by managing product requirements from inception to delivery, including testing, aesthetics, evaluation, and validation. • I lead the continuous development of the product, collaborating with all company stakeholders. • Conduct market research and develop product viability plans. • Track product development and timelines. • Assess user feedback and spearhead initiatives for product adjustments to enhance user base and overall satisfaction. • Conduct training sessions and product demos. • Assist in developing new products and continuously upgrading them to improve customer satisfaction and increase profitability. • Manage the product backlog and development roadmap. • Oversee release and change management. • Reproduce bugs and coordinate with developers to resolve them. • Compile release notes and develop training manuals for internal and external business users. • Effectively manage the product lifecycle.
• Design Layouts: Create visually appealing and user-friendly interfaces for websites, apps, and other digital platforms. • Develop Prototypes: Build interactive prototypes to test design concepts and gather feedback. • Collaborate: Work closely with UX designers, developers, and stakeholders to ensure design feasibility and alignment with user needs. • Usability Testing: Conduct usability tests to gather feedback and refine designs based on user interactions. • Improve Experiences: Continuously iterate on designs to improve the overall user experience based on feedback and analytics. • Concept Development: Create unique and memorable logos that effectively represent a brand’s identity. • Brand Strategy: Develop and implement strategies to build and enhance brand identity and awareness. • Brand Guidelines: Create comprehensive brand guidelines to ensure consistency in visual and verbal communication. • Market Research: Conduct research to understand market trends, competitive positioning, and target audiences. • Design Collateral: Create visual assets such as business cards, brochures, packaging, and digital content.
• Manage information technology and computer systems. • Plan, organize, control, and evaluate IT and electronic data operations. • Assess vendors and develop test strategies for new hardware and software. • Troubleshoot hardware and software issues related to internal IT, including desktops, laptops, mobile phones, printers, scanners and servers. • Implement and coordinate IT systems with HQ policy and procedures. • Support HQ IT in ensuring security of data, network access, and backup systems. • Troubleshoot hardware and software issues related to internal IT, including desktops, laptops, mobile phones, printers, scanners and servers. • Act in alignment with user needs and system functionality to contribute to organizational policies. • Identify problematic areas and implement strategic solutions in time. • Audit systems and assess their outcomes. • Maintain organized content files and help to organize and archive existing files.
• Develop and implement strategies to build and enhance brand identity and awareness. • Create visual assets such as business cards, brochures, packaging, and digital content. • Develop logo designs in various formats and sizes for different applications. • Adapt and evolve visual identity to stay relevant with changing market trends and company growth.
• Supervision of workers daily usage of allocated materials. • Supervision and monitoring workers adherence to safety rules. • Daily allocation of building materials to workers. • Managing and daily recording of storage building materials.
• Monitoring and maintaining computer systems and networks. • Installed and configured computer hardware operating systems and applications. • Troubleshooting system and network problems diagnosed and solved hardware faults. • Graphic design training using Adobe Photoshop, Adobe Illustrator and CorelDraw. • Troubleshoot hardware and software issues related to internal IT, including desktops, laptops, mobile phones, printers, scanners and servers. • Troubleshoot hardware and software issues related to internal IT, including desktops, laptops, mobile phones, printers, scanners and servers.
